By Dr. Lisa Aldisert
There’s no way around this: you need to work harder at listening when you’re not face to face. Generally, your people will tell you everything is fine….even when it isn’t.
For example, you may check in about progress towards a particular deadline and people will say that they’re on top of it.
Maybe they are. But maybe not.
Asking about progress may be fine for some people, but for others you may need to be much more specific. Based on the person’s response, you can continue to ask questions until you receive satisfactory answers.Read More