A recurring management theme is leaders who assume that their people know what’s on their minds. I call this “managing by telepathy,” as these leaders often neglect to articulate what they want.
This is rarely intentional. After all, you don’t sit in your office and think about how you can avoid good communication with your people. But you can get swept up in the busyness of your day and simply think that you said something when actually it never left your mind.