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Building Interpersonal Skills

How to effectively communicate, build rapport, and relate to all kinds of people.

From Episode 74 of The Complete Leader Podcast.

Some think that once you’ve read a book or completed a course, you’re done learning a new skill—if only it could be so easy! In reality, there are skills you must come back to again and again throughout your career. These skills, interpersonal skills especially, can take on new meanings, bring new challenges, and offer new ways to advance as leaders.

Should I Stay or Should I Go?

Three Strategies to Keep Your Best Employees

These famous song lyrics have become a rallying cry of sorts for the workforce, capturing many employees’ mindsets right now, after a few challenging years.

With a multigenerational workforce, competition for a shrinking pool of working-age employees, new awareness around diversity, and a post-pandemic view of the workplace, it can be hard engaging and retaining people. Yet there are a few leading strategies that can help. I think of them as purpose, respect, and support. Let’s look at each. Read More

4 Steps to Successful Negotiation

From episode #73 of The Complete Leader Podcast

If you’ve ever been to one of the night markets in Asia, you might know something about negotiation.

Throughout my career I’ve had the privilege of working all over the world, including in Asia, and I always loved to visit the night markets. A friend once advised me during one of my first trips to offer no more than a quarter—or even a tenth!—of the prices I was told there.

How to Communicate Effectively with Everyone on Your Team

As a leader and an innovator, communication is one of the most essential tools you have in your toolbox. You must be able to communicate with all kinds of people in all different departments across many stages of projects to see success. But communicating with those who think, work, listen, and speak in an entirely different manner than you is not always easy.

Are You Covering Up for Weak Performance?

Some managers fall into the trap of stepping in and bailing out their lower performing employees. If certain staff members are not doing their jobs satisfactorily, a knee-jerk reaction is to jump in and do it yourself.

4 Steps to Grow Your Goal Achievement Skills

From The Complete Leader Podcast Episode #65

Goal achievement is one of those tricky leadership skills to develop. Actually, around 60 to 70% of those involved in leadership are more people-oriented than task-oriented, making setting and achieving goals a lot more difficult for most. Even I don’t like it! But I depend on this core competency as a leader.

3 Ways to Create Space for Innovation

I’ve worked with companies all over the world, and yet when it comes to innovation I still hear excuses again and again. “We don’t have time for innovation.” “We need more big ideas.” “Innovation doesn’t work in our industry.” Organizations use excuses like these all the time to avoid innovation!

Our Approach to Strategy

The approach in Optimizing Strategy for Results is unique in several ways. The book provides a simple, systematic, and structured approach to strategy. This approach is divided into three parts — preparing, creating, and optimizing strategy — and has seven stages. But this model is also dynamic at its core. Meaning that one can move back and forth between stages depending on the situation. Communication among stakeholders is emphasized throughout the process. The dynamism is critical in turbulent environments that are characterized by vulnerability, uncertainty, complexity, or ambiguity (VUCA).

Start Your Leadership Journey with Personal Accountability

From Episode #62 of The Complete Leader Podcast

Personal accountability is where most begin their leadership journey.

It’s one of the ways you begin to grow your own leadership brand with the things that others believe about you—especially about what people believe of your ability to follow through on what you said you were going to do, your ability to take responsibility and not blame others, and your ability to accept feedback from others. In becoming a complete leader, personal accountability is one of the most important aspects of how leaders lead themselves.

What Kind of Innovator Are You?

Before you and your team begin the innovation process, you must understand what kind of innovator you are.

If you’ve followed along with The Innovator’s Advantage for a while now, you know one of my favorite things to remind people is that you are all innovators. Each and every person can innovate, but no one innovates in the same way!

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