By Steve and Jill Morris
Organizational Accountability is owning the consequences of your choices in delivering the agreed-to results that everyone owns but no one person controls, and helping other people do the same.
This definition requires that you to set up clear accountabilities based on agreed-to results, otherwise you are leaving accountability to chance.
- Are you taking the time to define, in the appropriate detail, exactly what you want others to agree to and deliver?
- Are you asking for agreements or are you just assuming that they exist?
- Are you confirming those agreements?
- Are you tracking agreements people make with you?
- Are you following up in a timely way to hold people accountable for the agreements they made with you?
There is nothing you have to learn to implement these ideas. To quote Yoda: “There is only do, or don’t do.” They just take practice.