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Restraint – The Key to Improving Emotional Intelligence

By Dave Clark,

You will continue to suffer if you have an emotional reaction to everything that is said to you. True power is sitting back and observing things with logic. True power is restraint. If words control you, that means everyone else can control you. Breathe and allow things to pass. – Warren Buffett.

I saw this quote scrolling through social media recently and it really caught my eye. I think the message is absolutely pertinent in today’s society where people’s tempers seem to flare at the slightest urging, from battles on social media to recurrent road rage incidents. Read More

Acres of Diamonds at Work

By Ron Price

There is an old story about a fellow in the ancient world, who upon learning about diamonds, sold his successful farm and spent his fortune traveling the world in search of the gems. Several years after he died, having never found the diamonds he sought, others discovered the largest diamond mine ever found—on the farm he had sold to begin his quest.

Just for a moment, let’s pretend there was a special machine that took a retina scan of every employee in your business and, based on this scan, it could tell you exactly what each employee was capable of becoming in the future. You could then create a customized development program that resulted in the most profitable and fulfilling use of every employee in your business. Would you use such a machine, if it were available? Read More

5 Ways to Avoid Making a Bad Hire

By Justice Council,

It seems like a very simple and basic concept, that people are the lifeblood of any business. Businesses will succeed or fail based depending on the quality of its workforce. Yet, how many business owners view their workforce as the resource they actually are, and take the time to ensure they have the best of the best?

Ultimate success for a company comes from constructing a well-rounded and synergistic team. It starts with understanding the real cost of a bad hire. If you ask a business owner, what keeps you up at night? A likely answer may be the ability to hire and retain the right people. Well, at least it should be the answer. Read More

Think Differently About Competition at Work

By Dr. Francis Eberle

Every spring I get reacquainted with my bicycle. For me cycling is recreational, social, competitive, and great exercise. While riding, cyclists talk, solve the problems, reminisce, “take a turn” at the front and wait if someone lags behind. The first group rides of the year often take a slightly different tone. The pace quickens when the road is flat, or someone will likely push themselves hard up a hill to get to the top before everyone else. On these rides everyone is checking their fitness in comparison with others as the season begins. Most do this to note their own personal expectation of fitness and not to try and beat someone else. It is a ritual that is repeated over and over at almost every level of cycling. Read More

“DISC Is a Swiss Army Knife”

How Elizabeth Roberts Uses DISC to Help Start-Ups Succeed

When Elizabeth Roberts, Partner and Head of People at Ulysses Holdings, took the DISC TriMetrix HD Assessment over three years ago, it made an immediate impression on her.

“I thought, ‘I don’t really understand this, but I feel like they might have cameras in my house’,” she jokes.

She had taken assessments before, and hadn’t been overly impressed. She hadn’t bought into the idea of an algorithm telling her about herself and had been put off by tests that attempted to tell her who she was. “Different tests told me I was an introvert, an extrovert … and the feedback was never in a language that I understood.” Read More

The Four Commitments of Inner Circle Coaching

By Whit Mitchell

My favorite method of executive coaching (and by far the most impactful for my clients) is called Inner Circle Coaching. It is a team effort that relies on feedback and partnership from a leader’s inner circle to help that leader see his or her blind spots, and to create long-term success and changed behaviors.

Why do it this way? In order to create change, I’ve found that it is extremely effective to involve the people who work directly with the leader I am coaching. The leader’s inner circle has better access to the leader, which gives them invaluable observations. The person being coached chooses five or six people as their inner circle—bosses, peers, direct reports, colleagues. These are people whose opinions matter to the leader. Read More

What Leaders Should Know About Innovation

By Ron Price

These days you hear and read a lot about innovation. It’s a common buzzword and there are constantly new articles and blogs written about it, but most of it is simply a rehashing of what has been written in the past. There’s very little new thought going into innovation, which is ironic if you think about it.

This is part of the reason Dr. Evans Baiya and I decided to write The Innovator’s Advantage. We wanted to share with leaders the link between innovation and people that we discovered through our work in innovation with our clients.

For effective leadership, innovation is not an option. Successful innovation requires leaders to have equal amounts of dedication to the process and new ways of thinking about people. Read More

4 Tips to Eliminate Emotional Blind Spots

By Bob Sands

It happened in an instant. My wife was on a conference call sitting next to me, and I was driving. My kids were in the back seat looking at their phones. I was in the far-left lane on Florida’s Turnpike when the semi-truck to the right of me began merging into my lane. I couldn’t speed up or slam on my brakes because there were cars both in front of me and behind me. The truck continued to merge. There was no place to go but into the VERY narrow shoulder. I took a deep breath and threaded, as it were, the needle between the semi-truck and the retaining wall. I’m relieved to say there were no accidents and no injuries. It was a miracle.

After making a few comments about the driver, I realized what had happened. He didn’t know I was there, I was in his blind spot and he never even saw me. Read More

Are You in a Leadership Rut?

5 Ways to Break Old Habits and Shake Things Up

By Whit Mitchell

Many of us have experienced times in our careers when work seemed stale and personal progress slowed. This can be particularly true for a leader, especially if you’ve been leading for a while. Leaders can find themselves sticking with a single leadership style, instead of adapting and trying new approaches. But the pace of change demands that leaders continue growing. Those who don’t will find themselves in a leadership rut.

Not only are technology and consumer needs constantly evolving, but so is the workforce, with new generations entering the workplace who demand to be managed in a different way. Leaders need to engage each of their employees and help them reach their full potential, and adaptive leadership is the way to do it. Read More

Hire the Right Candidate Every Time with These 3 Steps

Joe Smith seemingly has the whole package. He has a solid resume, great references, skills that showcase his expertise in his field and plenty of success stories to his credit. On paper, Joe seems like the ultimate “can’t miss” candidate. Joe looks the part and his appearance seems to match his resume.

During the interview, Joe is well-spoken, polite and asks great questions. Relaxed and comfortable throughout, he is both engaging and interesting. Not only does Joe seem like a great candidate, the company believes he is the best person for the job and hires him on the spot.

Then day one arrives. Joe looks good and says the right things but something isn’t quite right. He seems a little different than he did during the interview. He is not quite as sharp or prepared as the company expected he would be and seems easily confused and distracted. Read More

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