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Why Changing the Culture Helps Businesses Innovate

By David Quinlan

If there is one takeaway from my journey into the world of innovation, it’s that truly successful innovation requires courage and the willingness to let go of uncertainty.

Welcome back to the Innovators Academy – a behind-the-scenes, unscripted backstory of what it means to be innovative and how an organization like Better Business Bureau can make it happen. For the past month our cohort had two jobs – ideate and identify waste.

And by waste, I mean duplicated processes, inefficiencies and bottlenecks – the processes that plague instead of propel good intentions. For our team of innovators, waste was surprisingly not hard to find, and the solutions on how to correct them came pouring in.

4 Tips to Manage Email

By Dr. Francis Eberle

I recently had a conversation with a client about email as it relates to work-life balance because her company had formed a committee to work on it. We explored whether her own email habits were impacting her life, and I asked her the following questions to help her gauge her email use:

Does your daily routine include checking email when you wake up?
How many times do you check your email during the day?
Do you have email pop-up notifications on your phone and computer?
Do you check your email right before you go to bed?

If the answer to these questions makes you feel a bit uneasy about your work intruding into your personal life, you are not alone. Email has become the go-to communication tool for work. Its accessibility on smart phones allows us 24/7 participation and connection.

The Complete Leader Grows Through the Efforts of Many

By Ron Price

Last week, I became aware of the reality that we had programs running concurrently in several U.S. states and multiple countries around the world all on the same day. Many years ago, I had the simple desire to help leaders grow and change their worlds. Though still small in stature, many friends and colleagues are helping us make this a reality.

In 2018, we had over 10 active cohorts for The Complete Leader Program. These cohorts met in the United States, Canada, Spain, Brazil and Ireland. The Complete Leader book was translated into Spanish, French, and Simplified Chinese, adding to our earlier editions in English and Turkish. As I write this, friends are also translating the book into Russian.

Launching a Business? Start With Value

By Dr. Evans Baiya

The single most important mandate of innovation is to create value. Similarly, one of the mandates of entrepreneurialism is to deliver value. Yet, innovation and entrepreneurialism are not necessarily the same.

As a matter of fact, they are two different subject areas that require distinctive mindsets, skills, passions and behaviors. One of the biggest problems is we believe that since we have the idea (the innovation), we must also be entrepreneurs. This is incorrect value thinking. In fact, very few people play both roles well because they require different things. Therefore, you must separate the two, and evaluate your talents against those needed to be a successful innovator or a successful entrepreneur. After doing this, you can begin to identify and spend your time where you perform best.

Trying to Dress for Success

A Q&A With Ron Price

Ron,

I have a question and I’m wondering if you could offer a little advice. Since working with you, I’ve added several new professional development books to my library, but so far I’ve not seen anything in the books I’m reading about a professional dress code.

For my job, I used to wear business casual attire, but I often found myself with paint stains, drywall mud, oil, etc. on my pants due to the conditions on the job. On two occasions I actually tore open my pants and one shirt walking through a jobsite. So I migrated to wearing jeans and county uniform shirts, but recently I notice that compared to my colleagues, I feel and look underdressed for a Director.

5 Characteristics of Great Leaders

By Dave Clark,

The hope of every employee is to work for a leader they like and respect. While each person may have their own definition of what constitutes a “great leader,” we can agree there are certain traits that appeal to the masses.

If you are a leader and you possess these five traits, you are probably quite successful. If you don’t think these traits describe your leadership style, working on one or more of these areas would be a great place to start in order to build a better rapport with your teams.

Are You Hobbling or Helping Yourself?

By Jalene Case

Remember the three-legged race popular at family reunions and field days? Racers pair up and stand side-by-side with their arms around each other. Then the two touching legs are bound together and the hobbled racers do their best to dash straight ahead to the finish line! It doesn’t take much for them to tumble over into a giggling heap.

Are your thoughts, feelings, and actions helping you move toward what’s most meaningful to you? Or are they hobbling you, causing you to stumble and perhaps fall just short of your goals?

Creating a Culture of Innovation

By David Quinlan

A personal journey into the world of innovation and what it might mean for your business.

Few things can be scarier than challenging ourselves and our preconceived notions. Yet, fewer things can be more rewarding.

This is my behind the scenes, unscripted back story of how I challenged myself and staff. We tore down our preconceived notions and learned what it means to be innovative and how even a 107-year-old organization like BBB can make it happen.

Trust me, I get it. I’ve found myself in numerous situations where I felt like a fish out of water, grappling with an abstract idea or concept. It’s uncomfortable – especially if you’re a process freak like me!

7 Traits Typically Found in Highly Emotionally Intelligent People

By Dave Clark,

Emotional intelligence (or EQ) is a hot button topic these days, especially in the workplace. It is widely believed, and rightly so, that individuals with high emotional intelligence tend to better manage the rigors and stresses found regularly in the workplace. Some people even argue that having a high EQ is more important than having a high IQ.

After reading an article by Matt Valentine of Goalcast, he suggests there are seven traits that are common among emotionally intelligent people. Being able to harness these traits and utilize them daily can help a person succeed where others come up short. According to Valentine, these highly emotionally intelligent people…

Accountability Begins with You

By Lori McNeill

What comes to mind when I raise the topic of “accountability”?

Often, when we think about accountability, we don’t necessarily think about it in regards to ourselves. Instead, we start thinking about it in terms of everyone else and why the people around us aren’t as accountable as we think they should be. There is some irony to that, don’t you think?

Accountability should begin with you—even when you are attempting to manage your team or communicating to colleagues regarding your expectations for their involvement on initiatives. In any situation, and definitely during one that isn’t going as we planned, we should always begin by looking at ourselves.

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