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Growing Our Circle of Control

By Ron Price

“We can choose our thoughts, attitudes and actions, but we cannot choose the consequences of our thoughts, attitudes and actions, because whatever we sow will be multiplied back to us.” Price Family Proverb

In a time of turmoil and uncertainty, it makes a big difference what we focus on. We can fill our days and minds with fear, frustration, anger, worry and anxiety. There is certainly tremendous opportunity to focus on this in the current environment. There is much wrong in the world and plenty of people who want to tell us about it.

How Collaboration is Like a Chinese Finger Trap

By Dr. Francis Eberle

Imagine you’ve just settled into your office for the morning, coffee in hand, desktop firing up, when two employees blow through the door. Each has a strong, yet opposing, viewpoint about the next steps for a project. And before you know it, you are drawn into playing referee or decision-maker.

This scenario is much like the Chinese finger trap. You are probably familiar with this child’s toy. You put your finger in one end and a friend puts their finger in the other end. The goal for both players is to get their fingers out. As each tries to pull their fingers out, the trap tightens—the more you pull, the tighter the trap gets, increasing the pressure on your finger.

What to Look for in an Outside Advisor

By Ron Price

I spent most of my career serving in leadership roles inside of organizations. I’m grateful for the experiences I gained owning businesses, running businesses owned by others, and leading in non-profit organizations. From time to time, I had occasion to engage and work with consultants, facilitators, and coaches in each of these organizations. Unfortunately, I was rarely satisfied with the role these outside advisors played in helping our organizations move forward.

What’s in Your Self-Resource Toolbox?

By Jalene Case

“We have exceeded our surge capacity,” is a phrase I heard recently from Jennifer Louden. I thought, “Yes! That’s what it feels like! My inner surge protector is fried.” At the same time, I realized that I’ve been learning, along with my clients, friends, and family, how to survive the recent deluge of disasters. I bet you have, too.

Changes, especially uncontrollable changes, can leave you craving a way to get beyond the tornado of emotions so you can stand on firm ground again. How can you help yourself move forward? Self-resourcing. By gathering support resources, you can be there for yourself, and as a result, be there for the people you care about most.

The 4 Properties of Effective Business Experiments

Experiments Aren’t Just for Scientists, Use This Proven Tool to Improve Your Offerings

By Dr. Evans Baiya

Any business that is looking to launch new offerings, improve processes and solutions, or simply grow should be running experiments. There is an effective way to conduct experiments, and there are many not-so-effective ways. Throughout my career I have been on both sides of that fence—once running hundreds of experiments in an attempt to prove that the product my team had created was right, when other experiments were telling us it was not.

7 Tactics to Lead Through a Crisis

By Ron Price

After 50 years of serving in a wide variety of leadership roles, I’m convinced that every leader will face multiple crises as a normal part of the leadership journey. In my own experience, I have found myself in the middle of crises brought on by leadership failures, destructive fires, economic downturns, supply chain breakdowns, regulatory battles, business fraud, work violence, and now in 2020, a global pandemic. For much of my career, I viewed these crises as interruptions and distractions, seeking to put them behind as quickly as possible so we could get back to our organizational plans.

Move from Blocking to Supporting Yourself

By Jalene Case

“I’m my own worst enemy!” Have you ever said this or heard a friend or colleague say it? It can feel frustrating and demotivating to know precisely what we want to accomplish yet take actions that move us in the opposite direction. How can you get out of your own way and support yourself in getting more of what you want?

After working in organizations for more than three decades, I started my own business a few years ago. It surprised me that the gnarliest challenges came from inside me, not from the external skills I was learning. Internal voices that overly criticized and structures that didn’t work blocked me from reaching my goals, dreams, and life purpose. Yes. It’s a big deal! Growing skills to support ourselves is essential if we want to create purposeful, meaningful, lives we love.

How to Make Your Customer Interactions More Effective

The 4 Levels of Listening

By Dr. Evans Baiya

So much has changed because of COVID-19, including the needs of your current and potential customers. Now more than ever, companies should be listening to their customers. One of the keys to recovery is truly understanding what your customers need and adapting your offering(s) to their requirements. Your ability to listen will become key to your survival as you innovate through the pandemic economy.

Paddle Toward Your Vision

By Jalene Case,

Our responsibilities can toss us around like we’re rafting through white-water rapids without a paddle. Our direction feels like it’s utterly controlled by the river. This is how it can feel when we don’t have a clear vision and goals guiding us to where we want to go.

I knew where I was heading and how I was going to get there before the pandemic hit. And then, for a while there, it felt like I was on a wild river without a paddle! To stick with this metaphor…now I see my path forward and have paddles in-hand to take me where I want to go. Here’s what my route looked like.

What Are Your Clients Thinking?

By Dr. Lisa Aldisert,

The answer to this question requires action! Reflect on the conversations you’ve had recently with your clients or customers. Do you really know what’s on their minds, or are you making assumptions?

Often, we project our opinions onto our clients. If we are struggling with COVID related problem X, we assume that our clients are also struggling with the same problem.

Although we certainly share similar challenges, the degree to which we can more deeply understand our clients’ challenges will inform the types of solutions we provide for them now and in the future.

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Growing Our Circle of Control

How Collaboration is Like a Chinese Finger Trap

What to Look for in an Outside Advisor

What’s in Your Self-Resource Toolbox?

The 4 Properties of Effective Business Experiments

7 Tactics to Lead Through a Crisis

Move from Blocking to Supporting Yourself

How to Make Your Customer Interactions More Effective

Paddle Toward Your Vision

What Are Your Clients Thinking?

OUR THINKING

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