Why Changing the Culture Helps Businesses Innovate

By David Quinlan

If there is one takeaway from my journey into the world of innovation, it’s that truly successful innovation requires courage and the willingness to let go of uncertainty. 

Welcome back to the Innovators Academy – a behind-the-scenes, unscripted backstory of what it means to be innovative and how an organization like Better Business Bureau can make it happen. For the past month our cohort had two jobs – ideate and identify waste. 

And by waste, I mean duplicated processes, inefficiencies and bottlenecks – the processes that plague instead of propel good intentions. For our team of innovators, waste was surprisingly not hard to find, and the solutions on how to correct them came pouring in. 

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Creating a Culture of Innovation

By David Quinlan

A personal journey into the world of innovation and what it might mean for your business.

Few things can be scarier than challenging ourselves and our preconceived notions. Yet, fewer things can be more rewarding.

This is my behind the scenes, unscripted back story of how I challenged myself and staff. We tore down our preconceived notions and learned what it means to be innovative and how even a 107-year-old organization like BBB can make it happen.

Trust me, I get it. I’ve found myself in numerous situations where I felt like a fish out of water, grappling with an abstract idea or concept. It’s uncomfortable – especially if you’re a process freak like me!

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5 Tips for Onboarding New Employees

By Dave Clark

We all know that it’s an employee’s market and candidates are becoming much more picky on where they decide to work. They know what they want and today, they demand more out of an employer than they ever have in the past.

With fewer candidates available in the marketplace, hiring the right ones the first time – and keeping them – is more important than ever. What can your company do to complete a successful onboarding process with its new employees? Keeping these five keys in mind will ensure your employees stay engaged and feel like they are becoming a part of your organization during their onboarding period.

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5 Tips for Onboarding New Employees

By Dave Clark

We all know that it’s an employee’s market and candidates are becoming much more picky on where they decide to work. They know what they want and today, they demand more out of an employer than they ever have in the past.

With fewer candidates available in the marketplace, hiring the right ones the first time – and keeping them – is more important than ever. What can your company do to complete a successful onboarding process with its new employees? Keeping these five keys in mind will ensure your employees stay engaged and feel like they are becoming a part of your organization during their onboarding period.

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What Companies Need to Do to Attract Top Talent in 2019

By Dave Clark 

The employment landscape has changed significantly over the past few years. Gone are the days of employers having hundreds of candidates to choose from with employees scrambling to land any job they could get. Today, the employees have the upper hand. This shift took place the moment that job openings surpassed hires. That trend continues to rise so it appears that it will continue to be an employee’s market for the foreseeable future.

For an organization to grow in this environment, it will take a more concerted effort of attracting and retaining great employees. Companies will need to take a much more proactive approach in seeking out great talent. In a sense, it’s a role reversal with the company now needing to sell itself to the candidate.

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What Not to Do in 2019

By Whit Mitchell

At this time of year, there is no shortage of people telling us what to do to make the next year a success. I’m going to take a slightly different approach and tell you what not to do.

Don’t set goals that sound good.
Instead of shooting blindly ahead, now is a great time to look back on 2018. What worked well for you this year? What didn’t work so well? What could have gone better? And what can you change to see success? Don’t fall into the trap of setting lofty goals that look good on paper or sound good when you say them out loud. You may miss reaching them in if they aren’t realistic, or if you don’t have a passion for achieving them. Think SMART when setting goals, and make sure they are specific, measurable, achievable, realistic, and timely.

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4 Ways to Deepen Goal Setting

By Sunnie Stobbe

At the beginning of every year, most people make New Year’s Resolutions. Many of us set grandiose and often unattainable goals that are difficult to achieve. Here are some strategies to deepen your goal setting for 2019.

Start with the end in mind. Visualize where you want to be in three months, six months, and a year. There are several resources and tools that can help you imagine the future. For example, you could create a vision board. Select a mélange of images to display that represent the items, events, or accomplishments you desire. Seeing these images every day keeps them fresh in your mind and is a cue to focus on what matters most to you. Another tool that can help you visualize is journaling. You can use a simple blank notebook to jot down your thoughts, or a journal that offers prompts and categories to explore your goals in more detail. Whatever tool you choose, try to keep an open mind and allow to tool to work for you.

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The Ability to Create Your Future

In this 3-minute video, High Performing Teams consultant and coach Shawn Kent Hayashi talks about how tomorrow’s leaders will need to think further into the future, and implement ideas in a timely manner, to remain competitive in a world that will change faster than we can understand. In this section, you will learn skills needed to sharpen your ability to predict changes long before your competition.

5 Ways to Recruit Top Talent During Historically Low Unemployment Rates

If I had a nickel for every time we were asked “do using personality tests make hiring more difficult,” I’d have a small fortune. Since this question is commonly asked by users of our products, we’ve decided to answer the question.

This question warrants clarification. We prefer the phrase “multivariate assessments” in place of personality tests. Our assessments measure multiple dimensions of an individual and are very specific in terms of the aspects of “personality” that are measured. Read More

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