How to spot and change unconscious bias in the workplace
By Ron Price and Stacy Ennis
Unconscious bias matters. Greatly. Not just for the people on the receiving end of bias, but also for the leaders, teams and companies who are missing out on a team that is diversified through age, race, gender and other factors.
Where is the diversity?
During a session at a recent leadership training afternoon that was focused on hiring practices, the presenter spent the better part of an hour laying out his strategies for attracting and retaining top talent. These processes, he said, were effective beyond his company. They were attractive: online forms, spreadsheets, detailed reports, company transparency – all the latest and greatest in finding and keeping the best of the best.
Then he pulled up a slide.
The slide contained an organizational chart with about 30 employees. Rather than just names, it also included faces. The trouble was, nearly everyone in the company looked alike. It was like a carbon copy of the same person with slightly different smiles and hair colours. With some exceptions, nearly everyone was the same gender and about the same age.