7 Questions to Help Employees Connect with “The Why”
Sharing the why, the value proposition, for what you are asking others to do can be an effective lever for setting up accountability. Value propositions seek to solve a problem and satisfy a need for a customer. When people know how their part of the job contributes to the value offered to the customer, and how their work directly impacts the customer’s perceptions, expectations and outcomes, they are much more likely to deliver their part of the work on time at the required specification and participate actively in improving results.