By Dr. Francis Eberle

I was recently asked how I would coach a highly successful employee who had been promoted to supervise a team. After the promotion, this individual’s performance, and subsequently that of the team, dropped dramatically. He experienced what might be called “The Dip.” 

I wish this was an uncommon scenario. 

Companies often make the mistake of taking employees who are succeeding in non-supervisory roles and promoting them to management roles—without adequate support for the new function—and expecting them to thrive. Read More