Host Dale Dixon and Business Advisor Ron Price talk today about the power of a plan. They tackle Planning & Organizing, giving the building blocks for this leadership competency and tips to close the gaps between knowing and doing. Ron talks about the benefits of taking time for Planning & Organizing, such as managing resources, focusing, preparing for obstacles, and breaking down complex projects. Dale talks about using tools for Planning & organizing, and how he uses the Best Self Journal (bestself.co).
Host Dale Dixon and Executive Advisor Ron Price continue their discussion of Conceptual Thinking. Ron peels back the layers of conceptual thinking and lays out how concepts are joined together to create a model. He talks about the role of paradigms in conceptual thinking, and how to train your mind to observe the assumptions that drive both thinking and results. He gives tips to improve conceptual thinking in practical ways, and ideas to involve others in the process.
Host Dale Dixon and Executive Advisor Ron Price talk today about Conceptual Thinking, starting by defining the term and what it means for a leader. They talk about the evolution of org charts, and conceptual thinking’s role in creating a better future. Ron outlines some of the ways he helps leaders and their teams develop conceptual thinking, and gives tips to unfold this type of thinking in your own life.
Host Dale Dixon and Executive Advisor Ron Price continue their discussion of Futuristic Thinking, talking about how the greatest roadblock to success is ideation, and why groups struggle to come up with ideas. Ron outlines the blueprint for futuristic thinking that is presented in The Innovator’s Advantage, and talks about how he leads clients through ideation sessions that create the most innovative and creative ideas. He also gives ideas for helping your organization develop and practice Futuristic Thinking.
In this second episode of the Futuristic Thinking series, host Dale Dixion and executive advisor Ron Price discuss why Futuristic Thinking is a difficult competency to master. Ron talks about how simply spending time with other futuristic thinkers can inspire you, and gives tips on how to identify them. He offers ways to think more broadly as a futuristic thinker, and outlines the six-step blueprint for futuristic thinking.
Host Dale Dixon and Executive Coach Ron Price discuss Futuristic Thinking and its importance for a leader. In this first episode of the Futuristic Thinking series, Ron gives the reasons why most leaders report that they struggle with this skill, and offers tips to improve your own Futuristic Thinking abilities. He discusses how goals tie to Futuristic Thinking, and why current generations are more comfortable with this competency.
In this the final episode of the Customer Focus series, host Dale Dixon and executive advisor Ron Price talk about understanding your ideal customer. Ron unpacks the Drucker Five, his three tips for defining your ideal customer, and ideas to align your business model with your customer. He also tells us when it makes sense to say no to a customer.
Continuing their discussion of customer focus, host Dale Dixon and executive advisor Ron Price talk about customer perception, the noise that gets in the way of customer focus, and how customer connection can be a business differentiator. Ron discusses the Kano customer satisfaction model, and the three levels of customer focus. He tells us how personal touch is possible regardless of the number of customers a company has, and how to see the world through the customers’ eyes. He gives questions to understand the customer experience, and ideas to make customers your best brand ambassadors.
Host Dale Dixon and Executive Advisor Ron Price discuss Customer Focus and why he classifies it as a leadership skill instead of a frontline skill. Ron defines the two types of customers, breaks down the SIPOC Model, and gives tips for enhancing customer focus every day. He also gives examples of industries that have used customer focus to enhance business, and one industry that is not excelling at customer focus. Join us next week for a continuation of our discussion on Customer Focus.
Host Dale Dixon and Business Advisor Ron Price dive into the leadership competency of Employee Development & Coaching. Ron tell us the four skills that a leader needs to excel at Developing & Coaching, why your should focus most of your time on strengths, and how you might be limiting your employees without knowing it. He shares the ideal ratio for positive to corrective feedback, and gives tips for giving feedback that employees will embrace. Write to Ron@Price-Associates.com to receive Ron’s 7 Questions for Employee Coaching.