EQ in the Workplace: A Positive Antidote to Bad Behavior
By Lisa Aldisert, AllBusiness.com, January 2016
Most of us have experienced incivility in the workplace. Inappropriate behavior toward coworkers typically stems from a variety of factors: increased workloads resulting in stress and fear, inflated self-importance, the desire to win at all costs, and insensitivity to the needs of others. But what it all boils down to is a lack of respect for colleagues.
Many of my executive-coaching assignments have been triggered because talented professionals simply treated their coworkers badly. The worst part is that these managers weren’t even aware of how inappropriate their actions were. Read more.