By Dustin Hebets

In my work as TTI SI’s Cognitive Behavioral Research Analyst, I focus on the how and why of human behavior. Why do people do what they do? How does the lens of a behavioral style help us understand each other? Why do some people prefer to communicate in one method over the other?

These questions can get technical in research, but the answers are the true key to successful communication, engagement, and productivity in the workplace. Not everyone knows what their DISC type is, but most people know if they’re an extrovert, introvert, or somewhere in between. Here are the skills each type naturally excel in, areas of improvement, and what you can do to understand each type better.

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