By David Quinlan
If there is one takeaway from my journey into the world of innovation, it’s that truly successful innovation requires courage and the willingness to let go of uncertainty.
Welcome back to the Innovators Academy – a behind-the-scenes, unscripted backstory of what it means to be innovative and how an organization like Better Business Bureau can make it happen. For the past month our cohort had two jobs – ideate and identify waste.
And by waste, I mean duplicated processes, inefficiencies and bottlenecks – the processes that plague instead of propel good intentions. For our team of innovators, waste was surprisingly not hard to find, and the solutions on how to correct them came pouring in.Read More