Thank you, Shawn Kent Hayashi, for your engaging webinar on being an effective communicator. Shawn is the founder and CEO of The Professional Development Group and the author of 5 business communication books.

Shawn’s presentation focused on 3 chapters in her book, Conversations for Change: 12 Ways to Say It Right When It Matters Most:

• Emotional Intelligence
• Conversations for Change
• Conversations for New Possibilities

You are invited to read the free chapter on Emotional Intelligence at:

http://www.theprofessionaldevelopmentgroup.com/conversation/

Visit our online store to purchase Shawn’s book.