6 Ways to Receive Feedback Like a Star
Would you say you are a good listener?
I would have said I was a reasonably good listener until I saw this chart on the Four Levels of Listening during a TCL presentation a few years ago!
Would you say you are a good listener?
I would have said I was a reasonably good listener until I saw this chart on the Four Levels of Listening during a TCL presentation a few years ago!
If you have a performance review or feedback session coming up, you might find you are in the vast majority of people who dread the experience—especially if you have had a bad experience in receiving or giving feedback in the past.
Yet as humans, we truly need and benefit from feedback. Unfortunately, parties on both sides of the table have trouble with these sessions and a lot of companies fail to offer a defined feedback loop for its people.
By Tanja Yardley
A wise innovation mentor recently said something that stirred reflection for me. He said, “The American Industrial Revolution has done a great disservice to us. It shifted the context of the hiring process to considering humans as units of production, where people feel as if they are just a number, easily replaced by someone more productive or less expensive. Simply a cog in the production wheel. Some elements of this thinking still persist today.” He went on to talk about how powerful it is to replace that thinking pattern with the idea that people are instead “contributors to success.” In that more powerful mindset, we recognize ourselves as owners of results, owners of the problems that get in the way of results and owners of the innovations that hurdle those obstacles.