By Whit Mitchell
It is estimated that 90 percent of communication is nonverbal. Just imagine what you could “hear” if you were actively “listening” and watching for all of the nonverbal clues!
Effective communication is in large part about mastering the art of listening, but when are we ever taught how to effectively listen? It’s not a class that is offered in school. I bet that no one has ever taken a course on listening. Read More