By Ryan Lisk, Success.com, February 2017
“I am the expert of my intention, but you are the expert of my impact.”
This popular leadership catch phrase is one of the reasons many leaders struggle today. How many times have you had a conversation with someone only to learn they interpreted your message differently than you intended? Or found they were hung up on one phrase or word, completely missing the point?
The words you use as a leader, even if with no ill intent, can still produce a negative impact on your team. The problem is that you might not even know you’re doing it. Read more.